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Service Description

Zynstra Cloud Managed Servers provide tightly integrated compute, storage, networking and virtualization services deployed on-site, pre-integrated with cloud services, and managed remotely from the cloud.

As a hybrid IT solution, Zynstra comprises on-premises, cloud, and support services:

  • Deployed on premises, Zynstra provides local IT services and virtual machine resources for custom applications.
  • Zynstra is delivered as a managed service. The Zynstra Support Team provides on-going monitoring, patching and update services.
  • Cloud Backup and Disaster Recovery ensures customer data is secured-off site and restoration of both data and applications is possible in the event of a server being damaged.
  • The Zynstra Cloud Management Platform provides IT service providers with remote configuration, management and monitoring of their Zynstra inventory.

Service Features

All Zynstra deployments include certified hardware and a subscription to the Zynstra service. This constitutes the core product offering, below.

Optional services are available to compliment the core product offering. These are listed separately in this section.

Core Product

Cloud Managed

Managed Service. Configured, monitored and managed by Zynstra Support Team

 

Cloud Management Platform. IT service providers have access to multi-site server configuration, management and monitoring

 

Local dashboard. User Control Console provides local service status monitoring

   

Keep Current Service

Keep Current. IT and curated applications are patched and updated by Zynstra’s automated processes

 

Keep Secure. Secure, monitored and automatically able to identify both internal and external security threats

 

Keep Integrated. Pre-integrated and updated to make use of cloud back-up and Single sign-on to cloud applications

 

Keep Running. Self-healing architecture and on-going performance monitoring and tuning

 

 

 

File Share

File Share. Individual file storage and group file shares on resilient high-performance disk arrays

 

Local Backup. File history allows users to self-serve restoration of deleted file and previous file versions

 

 

Compute Resources

Custom Virtual Machines. Compute capacity to host on-premises applications. Allocate CPUs, RAM and storage to virtual machines for local applications

   

Network Functions

DNS and DHCP. Critical network services on-premises

 

Firewall. ICSA certified firewall protects LAN-side applications, data and users

 

IPsec. On the public Internet, securely connects multiple sites using IPsec and next generation firewall

 

VPN. Secure remote access to services for users and IT administrators

   

User Management

User Control Console. Individual user and group administration via a web interface

 

Active Directory. User credential management, installed on-server, with the option of deploying a new Domain Controller or joining and existing one

 

SSO. Support for Single Sign On to Microsoft Office 365

 

 

Reliable & Resilient

Local Backup. Appliances feature redundant disk arrays and local data backup

 

High Availability. Option to combine two Zynstra servers for dual-node clustering with automated failover

 

 

Support

System Care. Repair of appliance hardware with hardware care package (subject to regional availability)

 

Support. Service is backed by Zynstra Support Team and modern IT support systems

Gateway Product

Security and Control

Firewall. ICSA certified firewall protects LAN-side applications, data and users

 

Web Filter. Enables blocking of inappropriate web content in real-time. The URL categorization engine makes it easy to block websites in over 140 categories

 

Bandwidth Control. Control and visualization of network traffic at a fine-grained level

 

Virus-Blocker. On-the wire anti-virus scanning automatically scans HTTP, FTP and SMTP traffic

 

 

 

Cloud Backup and Disaster Recovery Product

Business Continuity

Cloud Backup. Nightly incremental backup of system configuration, user files, and Virtual Machine data to cloud storage

 

Disaster Recovery. Temporary access to users data in the cloud in the event of a major outage, followed by data restoration to your replacement hardware

Windows Server Products

Windows Server

Single Instance for VMs. Windows Server Standard Edition for deployment in to a Zynstra custom Virtual Machine

 

Multiple Instances for VMs. Unlimited Windows Server Standard Edition licenses for deployment in to a Zynstra custom Virtual Machine

Note – For dual-server High Availability deployment, Windows licenses for custom VMs must be purchased for both servers.

 

Microsoft RDS Product

Remote Access

Remote Desktop. Microsoft RDS per-user licenses for remote access to custom VM applications or desktop instances. Desktops or application configuration and contents are managed by the IT service provider

Note – Two or more Windows Server licenses must also be purchased to host RDS services, one as the RDS Broker and one or more to serve custom desktops or applications

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