Support Portal

How to access the User Control Console

The User Control Console (sometimes referred to as HAPUI) is a web based console where you can:

  • View the status of your Zynstra server
  • Create and manage Users
  • Create and manage Departments (Groups)
  • View the status of the File Shares

The User Control Console can be accessed by the partner and also the customer, but there are different URL's for each.

To access the User Control Console using your Zynstra partner account, use the URL in the below format. (you will need to replace corp.domain.com with the Active Directory Domain name of the server)

http://zhapui-00.corp.domain.com/operator

When prompted for a username and password, enter in your Zynstra partner username and password. 

 

You can also access the User Control Console using a local domain account, but the account needs to be a member of the Active Directory group 'HAP Business Owners'.

You can give your customer access to the User Control Console by making their local domain accounts a member of the group and then telling them to go to the below URL. (you will need to replace corp.domain.com with the Active Directory Domain name of the server)

http://zhapui-00.corp.domain.com/admin

 

When prompted for a username and password, enter in the domain username and password. 

 

 

 

 

Was this article helpful? 0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk